Specialist Insurance for our Clients

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Services

Family Assets Insurances

Protection for your wealth:

  • Art
  • Homes
  • Properties
  • Jewellery
  • Collectibles
 

Insurances for:

  • Cargo

  • Contractors' Equipment

  • Fine art & collections for Galleries, Dealers, Museums & Exhibitions

  • Political Violence

Trust

We seek to provide the best products and service

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About

Strength

We underwrite on behalf of Lloyd's of London, 'A' rated capital (currently A+ rating from Standard & Poor’s, AA- from Fitch and A from A.M. Best), as well as other ‘A’ rated insurers

 

Innovation

We listen to customers and constantly seek to tailor and adapt our products and services

People

We listen and respond to your requirements

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  • Name: Claire Higgins
  • Job title: Underwriter
  • Telephone (Direct): +44 (0)20 3889 7920
  • Mobile: +44 (0)7970 684 861
  • Email: chiggins@protectunderwriting.com
  • Specialisation: Private Client, Fine Art & Jewellery
  • Name: Ashely Schurch
  • Job title: Underwriter
  • Telephone (Direct): +44 (0)20 3889 7917
  • Mobile: +44 (0) 7715 346921
  • Email: aschurch@protectunderwriting.com
  • Specialisation: Private Client, Fine Art & Jewellery
  • Name: Victoria Blanche
  • Job title: Underwriter
  • Telephone (Direct): +44 (0)20 3889 7915
  • Email: vblanche@protectunderwriting.com
  • Specialisation: Private Client, Fine Art & Jewellery
  • Name: Jeremy Mercer
  • Job title: Partner
  • Telephone (Direct): +44 (0)20 3889 7912
  • Mobile: +44 (0)7525 482398
  • Email: jmercer@protectunderwriting.com
  • Specialisation: Private Client, Fine Art & Jewellery
  • Name: Kevin Day
  • Job title: Underwriter
  • Telephone (Direct): +44 (0)20 3889 7926
  • Email: kday@protectunderwriting.com
  • Specialisation:Private Client, Fine Art & Jewellery
  • Name: Jake Pool
  • Job title: Assistant Underwriter
  • Telephone (Direct): +44 (0)20 3889 7921
  • Email: JPool@protectunderwriting.com
  • Specialisation: Private Client, Fine Art & Jewellery
  • Name: Kevin McCarthy
  • Job title: Partner
  • Telephone (Direct): +44 (0)20 3889 7914
  • Mobile: +44 (0)7794 488013
  • Email: kmccarthy@protectunderwriting.com
  • Specialisation: Fine Art & Jewellery
  • Name: Luke Mullett
  • Job title: Underwriter
  • Telephone (Direct): +44 (0)20 3889 7923
  • Mobile: +44 (0)7912 498691
  • Email: lmullett@protectunderwriting.com
  • Specialisation:Private Client, Fine Art & Jewellery
  • Name: Ewan Wauchope
  • Job title: Political Violence Underwriter
  • Telephone (Direct): +44 (0)20 3889 7918
  • Mobile: +44 (0)7908 836189
  • Email: ewauchope@protectunderwriting.com
  • Specialisation: Political Violence
  • Name: Vickey Linley
  • Job title: Underwriting Operations Manager
  • Telephone (Direct): +44 (0)20 3889 7919
  • Mobile: +44 (0) 7729 986838
  • Email: vlinley@protectunderwriting.com
  • Specialisation: Underwriting Operations & Compliance
  • Name: Paul Gooderson
  • Job title: Partner
  • Telephone (Direct): +44 (0)20 3889 7913
  • Mobile: +44 (0)7701 084702
  • Email: pgooderson@protectunderwriting.com
  • Specialisation: Cargo & Contractors Equipment
  • Name: Joe Dhanpal
  • Job title: Underwriter
  • Telephone (Direct): +44 (0)20 3889 7922
  • Mobile: +44 (0)7850 560 104
  • Email: jdhanpal@protectunderwriting.com
  • Specialisation:Cargo & Contractors Equipment
  • Name: Nick Roberts
  • Job title: Underwriting Administrator
  • Telephone (Direct): +44 (0)20 3889 7916
  • Email: nroberts@protectunderwriting.com
  • Specialisation: Underwriting support
  • Name: Jonathan Rouse
  • Job title: Partner
  • Telephone (Direct): +44 (0)20 3889 7910
  • Mobile: +44 (0)7944 719880
  • Email: jrouse@protectunderwriting.com
  • Specialisation: Underwriting Management
  • Name: Nick Marley
  • Job title: Partner
  • Telephone (Direct): +44 (0)20 3889 7911
  • Email: nmarley@protectunderwriting.com
  • Specialisation: Finance, Operations & Compliance

News

Latest events and product updates

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News

Simplicity

Simple, straightforward, great service

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Contact

1st Floor
63 St Mary Axe
London EC3A 8AA

Telephone

+44 (0)20 3889 7900

E-mail

enquiry@protectunderwriting.com

Claims

Providing trusted products and service

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CARGO & Contractors' Equipment

For claims attaching to a policy issued prior to 2020:

Claims Telephone

+44 (0) 20 3889 7979

Claims E-mail

cargoclaims@protectunderwriting.com

For claims attaching to a policy issued from 1st January 2020 onwards:

Claims Telephone

office +44 20 7816 1853 or mobile +44 7880 780735

Claims E-mail

protectclaims@uk.sedgwick.com


Private Client – HOMEOWNERS

Your claims contact details are set out in the schedule to your policy, and depend on when you purchased your policy. Contact details are:

Claims Telephone

+44 (0) 20 3889 7997 or +44 (0) 20 3889 7998

Claims E-mail

protectclaims@protectunderwriting.com or privateclaims@protectunderwriting.com

For EEA claims arising from a policy issued after 1st July 2020, please use:

Claims Telephone

+44 (0) 20 3889 7996

Claims E-mail

privateeurope@protectunderwriting.com

Claims Relating To Family Legal Solutions And Home Emergency

Family Legal Solutions Claims Telephone:

+44 (0) 117 917 1698

Open 9am-5pm weekdays (except Bank Holidays)

Home Emergency Claims Telephone:

+44 (0) 330 30 31 472

Open 24 hours a day, 7 days a week

Helplines

Legal Advice Claims Telephone:

+44 (0) 330 30 31 456

Open 24 hours a day, 7 days a week

Tax Advice Claims Telephone:

+44 (0) 330 30 31 456

Open 9am-5pm weekdays (except Bank Holidays)

Identity Theft Advice and Resolution Service Claims Telephone:

+44 (0) 333 000 2083

Open 8am-8pm, 7 days a week


Art / Jewellery / Collectibles

Claims Telephone

+44 (0)20 3889 7989

Claims E-mail

fineartclaims@protectunderwriting.com


Political Violence

Claims E-mail

pvclaims@protectunderwriting.com

Complaints

We aim to provide you with a high quality service, and that includes quickly and fairly resolving any issues that may arise. If you feel we have made a mistake, or that we have not provided you with a good service, or you want to make a complaint please let us know. The easiest way to make a complaint is to call us on +44 20 3889 7900, and we will try to resolve the problem immediately. Alternatively, you can write to us at 1st Floor, 63 St Mary Axe, London, EC8A 8AA, or by e-mail at complaints@protectunderwriting.com.

Should you remain dissatisfied with the response that you receive from us, you may if you wish, refer your complaint to either the Financial Ombudsman Service or Lloyd’s, depending on which insurer has underwritten your policy. Details of how to refer your complaint can be found here.